Tag Archives: advocacy

Pathways to Success: The Need for Better Training for Retail Workers

Over the past two years, the Center for Frontline Retail identified training and career advancement as an unmet need for retail workers in New York City.

This prompted CFR to partner with the Community Development Project at the Urban Justice Center (CDP) on a participatory research project, collecting 292 surveys, holding three focus groups, and conducting a literature review in order to explore the training and advancement barriers and opportunities for workers.

The report, Pathways to Success, shows that while career ladders exist in retail, workers have trouble climbing those ladders and are expected to take on additional responsibilities without a change in title, pay or additional training. Expanding access to quality training is a key mechanism to increase longevity, de-segregate the workforce, and build a career ladder for retail workers.

Shining a Light on Domestic Employers

The recent report, My Home is Someone’s Workplace: Re-envisioning Domestic Employment in New York State, by Hand in Hand was a first-of-its-kind, in-depth look at the demographics, needs, and challenges of New Yorkers who employ someone in their home.

It highlighted the need for employers to have clearer guidelines on how to be a fair employer.

Hand in Hand hopes to build on this research to explore how to organize employers of domestic workers to take action on policies and legislation to create a mutually beneficial domestic workplace.